Privacy Policy

1. Information We Collect

We may collect the following categories of personal information:

• Order and contact information, including your name, email address, phone number, billing address, shipping address, and order details.
• Payment information. Payments are processed by third-party payment providers. We do not ordinarily store your full payment-card number.
• Account information, if account functionality is made available, such as login credentials and saved preferences.
• Communications, including messages you send to customer support, emails, reviews, and other correspondence.
• Device and usage information, including IP address, browser type, device identifiers, pages viewed, referring pages, approximate location derived from IP address, and interactions with the Site.
• Cookie and similar-technology information, as described below.
• Social-media information if you interact with us through social platforms or choose to connect those platforms to our services.

You are not required to provide all personal information we request, but some information is necessary to place and fulfill an order or receive customer support.

2. How We Use Personal Information

We use personal information to:

• Process, confirm, fulfill, ship, and manage orders;
• Process payments, prevent fraudulent transactions, and protect the security of our Site;
• Communicate with you about your order, account, customer-service request, or product availability;
• Provide, maintain, improve, and personalize the Site and our products;
• Send marketing communications where permitted by law and subject to your preferences;
• Measure Site performance and understand how visitors use the Site;
• Enforce our terms, comply with legal obligations, and resolve disputes; and
• Protect our rights, customers, and business.

3. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies to operate the Site, remember preferences, maintain shopping-cart functionality, analyze Site traffic, and—where applicable—measure marketing performance.

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality, including cart and checkout features. Where required by applicable law, we will request consent before placing non-essential cookies.

4. How We Share Personal Information

We may share personal information with:

• Service providers that help us operate our business, such as e-commerce, payment-processing, fraud-prevention, hosting, analytics, communications, customer-support, and shipping providers;
• Delivery and fulfillment partners to prepare and deliver your purchase;
• Professional advisers such as lawyers, accountants, insurers, and auditors;
• Government authorities or other parties when required by law, legal process, or a valid governmental request, or when necessary to protect rights, safety, property, or security;
• Business transferees in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction; and
• Others with your consent or at your direction.

We do not sell personal information for money. However, depending on applicable law and the technologies we use, certain sharing with advertising or analytics partners may be considered “sharing” or “targeted advertising.” See the “Your Privacy Rights” section below for available choices.

5. Marketing Communications

If you opt in to receive marketing emails, we may send you news, product updates, offers, and other promotional content. You may unsubscribe at any time by using the unsubscribe link in an email or by contacting us at support@shopinfideli.com.

Even if you opt out of marketing, we may still send non-promotional messages, such as order confirmations, shipping updates, product-safety notices, and responses to support requests.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to fulfill orders, maintain business records, comply with legal and tax obligations, resolve disputes, enforce agreements, and protect our business.

Retention periods vary depending on the type of information, why it was collected, and legal requirements.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no online system is completely secure, and we cannot guarantee absolute security of information transmitted to or stored through the Site.

8. International Transfers

Infideli may process personal information in countries other than the country where you live. Those countries may have different data-protection laws. Where required, we take appropriate steps to protect personal information transferred internationally.

9. Your Privacy Rights

Depending on where you live, you may have rights to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal information, subject to applicable exceptions;
• Request a copy of your personal information in a portable format;
• Object to or request restriction of certain processing;
• Withdraw consent where our processing is based on consent; and
• Opt out of certain targeted advertising or sharing, where applicable.

To exercise a privacy right, contact us at support@shopinfideli.com with the subject line “Privacy Request.” We may need to verify your identity before responding. We will not discriminate against you for exercising applicable privacy rights.

European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, our legal bases for processing personal information may include:

• Performance of a contract, such as processing and delivering your order;
• Compliance with legal obligations;
• Our legitimate interests, such as operating, securing, and improving our business; and
• Your consent, where required.

You may also have the right to lodge a complaint with your local data-protection authority.

United States

Residents of certain U.S. states may have additional rights under applicable state privacy laws, including rights to know, delete, correct, and opt out of certain processing. To submit a request, email support@shopinfideli.com. Authorized agents may submit requests where permitted by law, subject to verification.

10. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Third-Party Links and Services

The Site may link to third-party websites, social-media platforms, payment providers, or other services. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review the privacy policies of any third-party service you use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date above. Your continued use of the Site after an update takes effect is subject to the revised Policy.

13. Contact Us

For questions, concerns, or privacy requests, contact:

Infideli

Email: support@shopinfideli.com

Website: shopinfideli.com